Administrative Supervisor - Onsite, Multiple U.S. Locations

Atlanta, GA

Full Time

Manager/Supervisor

Administrative Supervisor - Onsite, Multiple U.S. Locations

Available Locations: Atlanta, GA; Baltimore, MD; Boston, MA; Buffalo, NY; Chicago, IL; Detroit, MI; Fairfax, VA; Miami, FL; New Orleans, LA; New York City (Manhattan), NY; Newark, NJ; Philadelphia, PA; St. Paul, MN; Dallas, TX; Denver, CO; El Paso, TX; Harlingen, TX; Houston, TX; Los Angeles (Downtown), CA; Phoenix, AZ; Salt Lake City, UT; San Antonio, TX; San Diego (Downtown), CA; San Francisco, CA; Seattle, WA

Company

Universal Strategic Advisors LLC (US Advisors) is a small business consulting practice specializing in domestic and international government administration, technology implementation & application, law enforcement operations, homeland security solutions, immigration strategy and operations, border security, and compliance. US Advisors brings proven expertise and a trusted insider network to help our clients solve their toughest challenges while managing risk. We acknowledge that change is accelerating. None of us can afford to think just two steps ahead; every decision we make today impacts our ability to safeguard, evolve, grow, and thrive. Our practice is rooted in deep expertise leading organizations through transformation and building operational, analytical, and technological strategies to meet mission demands.

Job Description:

US Advisors is seeking a trustworthy and experienced Administrative Supervisor to support daily administrative operations. This full-time role will provide oversight and guidance to administrative and clerical staff that support Immigration and Customs Enforcement (ICE) operations.

The Administrative Supervisor will be directly overseeing contractors who provide administrative specialist support to various ERO programs. The Site Supervisor will provide On-the-Job (OJT) training and regular guidance to contractor staff to ensure all contract requirements are met. The ideal candidate is a former ERO employee, proactive, efficient, adaptable, and capable of managing and directing administrative support functions while maintaining a high level of professionalism and confidentiality.

Responsibilities:

Familiarity with ERO operations: Experience working in all aspects of ERO programs and mission sets; understands the ERO culture and domain.
Leading and Managing Teams: Proficiency in leading personnel to complete assigned tasks within established timeframes; able to motivate teams and maintain acceptable levels of production and efficiency; managing personnel issues and project risks with appropriate mitigation strategies; creating and implementing staffing schedules.
Case Management: Knowledge and experience with ERO case management systems and processes; ensures all policies and directives are adhered to and performs regular data quality and integrity functions.
Performance Monitoring: Ensure all contract staff are performing at accepted levels; provides mentoring and guidance at consistent intervals and performs counseling when necessary; documents contractors performance and provides feedback to staff.
Training: Proficiency in refining training plans for specific site location needs, creating a plan for On-the-Job Training (OJT), and identifying knowledge management roadblocks in the work environment and implementing corrective training through subordinate supervisors.
Communication: Engage in regular communication with the client, staff, and supervision; facilitate discussions to improve efficiency and increase operational effectiveness.

Required Qualifications:

High School diploma, GED or equivalent completed.
6 or more years of proven experience working in the ERO operational environment.
Experience working with ERO systems and databases.
Experience working with Microsoft Word, Excel, Teams, and other Office 365 apps.
Proficiency in leading teams and ability to manage multiple assignments.
Experience providing reports for program management and staffing activities.
U.S. Citizenship required.

Preferred Qualifications:

Associates degree or higher.
Excellent organizational and time-management skills.
Professional written and verbal communication skills.
Ability to multitask and prioritize tasks efficiently.
High level of discretion, professionalism, and attention to detail.

Additional Information:

Work mode is fully on-site at work/office location(s) to be determined for each area of responsibility. You will be expected to report to your assigned location for 40 hours of work per week. Your work week schedule may span any day between Monday to Sunday between the business hours of 7:00 AM to 7:00 PM local time. Your final schedule will be determined after your start date.
Offer is contingent on candidates passing a thorough background check for federal employment. This position requires a background investigation, including a criminal history check, as part of the employment process. Successful completion of this background investigation is a condition of employment. The background investigation will include verification of employment history, education, and other relevant information as determined by the agency.

Benefits:

Health & Medical Insurance: Eligibility for employer-sponsored health, dental, and discounted vision coverage.
401(k) Plan: Eligibility after one full year of employment, with enrollment available at the beginning of each calendar year.
Paid Time Off (PTO): Ten (10) days annually, including sick leave, accrued overtime.
Federal Holidays: Ten (10) paid Federal holidays, details to be provided during training/orientation.

Compensation:

$70,000.00 annually

Equal Opportunity Employer:

US Advisors is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.

#LI-IT1

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

Who referred you to this position? Enter their first and last name here.*

What's your citizenship / employment eligibility?*

What's your highest level of education completed?*

College or University

Are you 18 years of age or older?*

LinkedIn Profile URL:

What languages do you speak fluently?*

Earliest start date?

Can you work weekends?

Do you have 6 or more years of experience leading staff in the ERO operational environment?*

Do you have experience working with ERO systems and databases?*

Do you have experience working with Microsoft Word, Excel, Teams, and other Office 365 apps?*

Do you have experience in leading teams and managing multiple assignments?*

Do you have experience providing reports for program management and staffing activities?*

Please tell us what languages you are fluent in?*

Do you have regular access to a smartphone to use for work-related communication or tasks?*

Please enter in your middle name or write in N/A.*

Are you a US Citizen?*

Do you possess a High School diploma, GED or equivalent?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Administrative Supervisor - Onsite, Multiple U.S. Locations

Apply for this position