Processing Specialist – Federal Law Enforcement Support (Onsite | El Paso, TX)

El Paso, TX

Full Time

Entry Level

Job Description:

US Advisors is seeking highly organized and detail-oriented Processing Specialists to support daily federal law enforcement operations at Camp East Montana (CEM) in El Paso, TX. In this role, you will be responsible for processing individuals for intake and outtake at CEM, as well as performing all required administrative and clerical functions. The ideal candidate is bilingual English/Spanish, proactive, efficient, adaptable, and capable of managing multiple administrative responsibilities while maintaining a high level of professionalism and confidentiality. This is a full-time position supporting U.S. Immigration and Customs Enforcement.

Responsibilities:

Data Entry & Record Management: Accurately enter and update relevant information in designated systems while maintaining confidentiality.
Document Control & Compliance: Maintain organized records, files, and documentation, ensuring confidentiality and adherence to regulations.
Appointment & Case Tracking: Monitor and verify scheduled appointments, ensuring timely filing of required immigration paperwork and notices.
Case Status Monitoring: Ensure all immigration case statuses and outcomes are accurately updated and recorded.
Administrative Support: Provide administrative and clerical support to agents and agency personnel, facilitating operational efficiency.
Bilingual Communication: Communicate effectively in Spanish to support alien interactions and assist in translation as needed.

Required Qualifications:

High School diploma or equivalent
1 or more year(s) of proven experience in an administrative, clerical or office support role
Proficiency in Microsoft Office (Word, Excel, Teams, Office 365)
High-comfort level working in a fast-paced customer service facing position
U.S. Citizenship required.

Preferred Qualifications:

Associates degree or higher
Bilingual (English/Spanish) in a professional setting
Excellent organizational and time-management skills
Professional written and verbal communication skills
Ability to multitask and prioritize tasks efficiently
High level of discretion, professionalism, and attention to detail

Work Schedule:

Fully onsite at Camp East Montana (CEM), El Paso, TX
Operations run 24/7, Monday through Sunday
Specialists will be assigned to one of the following established 8-hour shifts:
- Day: 0600-1430
- Swing: 1400-2230
- Night: 2200-0630
Standard schedule: five 8-hour shifts each week
Overtime may be required and will be made available as needed
Offer is contingent on candidates passing a thorough background check for federal employment. This position requires a background investigation, including a criminal history check, as part of the employment process. Successful completion of this background investigation is a condition of employment. The background investigation will include verification of employment history, education, and other relevant information as determined by the agency.

Benefits:

Health & Medical Insurance: Eligibility for employer-sponsored health, dental, and discounted vision coverage
401(k) Plan: Eligibility after one full year of employment, with enrollment available at the beginning of each calendar year
Paid Time Off (PTO): Ten (10) days annually, including sick leave, accrued over time.
Federal Holidays: Ten (10) paid Federal holidays, details to be provided during training/orientation

Compensation:

$26 - $30/hour, depending on experience and qualifications

Company:

Universal Strategic Advisors LLC (US Advisors) is a small business consulting practice specializing in domestic and international government administration, technology implementation & application, law enforcement operations, homeland security solutions, immigration strategy and operations, border security, and compliance. US Advisors is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.

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Cover Letter

Are you a U.S. citizen?*

Do you have one or more year(s) of proven experience in an administrative, clerical or office support role?*

Can you reliably commute five days per week to the job location at Camp East Montana in El Paso, TX?*

Do you have at least a High School Diploma or equivalent (GED)?*

What is the highest level of education you have completed?*

Have you ever held a prior security clearance, such as a DHS Public Trust, a DoD clearance, or another favorable background investigation from a law enforcement agency?*

Are you willing to undergo a background check with the Department of Homeland Security (averaging 8-12 weeks for processing)?*

Have you had any illegal drug use (including marijuana) within the past three years?*

Have you ever had any misconduct such as criminal activity, or issues on the job related to fraud, theft, or ethics issues?*

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Processing Specialist – Federal Law Enforcement Support (Onsite | El Paso, TX)

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